Legal
Terms & Conditions
Last updated: March 2026
1. Definitions
"Company", "We", "Us" refers to ReceptCall, registered in Bristol, United Kingdom. "Client", "You" refers to any individual or entity engaging our services. "Services" refers to AI automation, business systems architecture, web design, and related consulting services provided by the Company.
2. Acceptance of Terms
By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our website or services. We reserve the right to update these terms at any time, and continued use constitutes acceptance of any changes.
3. Services
We provide AI-powered automation solutions, business process consulting, web design, and related digital services. All deliverables, timelines, and scope of work will be defined in a separate Statement of Work (SOW) or proposal agreed upon before project commencement.
4. Payment Terms
Payment terms are as specified in the relevant invoice or SOW. Unless otherwise agreed, invoices are payable within 14 days of issue. Late payments may incur interest at the rate of 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Intellectual Property
All intellectual property created during the engagement shall be assigned to the Client upon full payment, unless otherwise stated. Pre-existing IP, frameworks, and tools used by ReceptCall remain the property of the Company. We retain the right to showcase non-confidential aspects of completed work in our portfolio.
6. Confidentiality
Both parties agree to keep confidential all non-public information disclosed during the engagement. This obligation survives termination of the agreement for a period of two (2) years.
7. Limitation of Liability
To the fullest extent permitted by law, ReceptCall's total liability shall not exceed the fees paid by the Client in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data. Nothing in these terms excludes liability for death, personal injury caused by negligence, or fraud.
8. Termination
Either party may terminate the agreement with 30 days' written notice. Upon termination, the Client shall pay for all work completed up to the termination date. Any pre-paid fees for undelivered work will be refunded on a pro-rata basis.
9. Force Majeure
Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government action, or failure of third-party services.
10. Dispute Resolution
Any disputes shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to mediation under the CEDR (Centre for Effective Dispute Resolution) rules. If mediation fails, the dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
12. Consumer Rights
If you are a consumer, you have statutory rights under the Consumer Rights Act 2015. Nothing in these terms affects your statutory rights. You have a 14-day cooling-off period for services purchased online, starting from the date of the contract.
If you have questions about these terms, contact us at receptcall@gmail.com.